Payment Information
Last Updated: July 02, 2026
At Sergiosfriends, payment is completed at checkout before we process and ship your order. We want paying for your order to be simple, secure and clear, so this page explains which payment methods we accept, how your payment is protected and what happens after you check out.
Accepted payment methods
Our checkout is powered by PayPal. You can pay with:
- Your PayPal balance
- A bank account linked to your PayPal account
- A credit or debit card (Visa, Mastercard, American Express or Discover) through PayPal guest checkout. No PayPal account is required.
Checkout is guest-only, so you do not need to create an account with us to place an order.
Payment verification
To protect you and our store from fraud, payments may be authorized or verified before an order is accepted. Orders are processed only after payment has been confirmed.
Order processing
Once your payment is confirmed, your order moves into processing and you receive an order confirmation email. For processing and delivery timelines, please see our Shipping Policy.
Secure payment processing
All payments are handled by PayPal on its secure checkout. Sergiosfriends never sees or stores your full card details. Our website is served over an encrypted connection to help keep the information you share with us private.
Pricing and currency
- All prices are listed in US dollars (USD).
- Shipping costs and any applicable sales tax are shown at checkout before you complete your purchase.
- One discount code can be applied per order, entered in the discount code field at checkout.
Returns and refunds
Approved refunds are issued to your original payment method. After we process a refund, your bank or card issuer may need additional time to post the credit to your account. For full details, see our Return & Refund Policy.
Fraud prevention
We reserve the right to cancel, delay or refuse any order that we suspect may be fraudulent or unauthorized. In some cases we may contact you to request additional verification before an order is processed. If an order is cancelled for this reason, any payment collected is refunded to the original payment method.
Payment issues
If your payment does not go through, please try the following:
- Double-check your card number, expiration date, security code and billing address.
- Make sure your card or PayPal account has sufficient funds and is authorized for online purchases.
- Contact your bank or card issuer, as some banks block online payments until they are confirmed.
- If the problem continues, email us at support@sergiosfriends.com and we will help you complete your order.
Contact information
Support is provided by email.
Sergiosfriends
Legal business name: Sergios Friends LLC
Email: support@sergiosfriends.com
Address: 12380 Southwest 130th Street, Miami, FL 33186, United States
Support hours: 9:00 AM - 5:00 PM (EST) (Mon - Fri)
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